01

Introduction

Expobuild ("we", "our", or "us") is a specialized contracting company based in Dubai, UAE, focused on exhibition booth construction, pavilion design, event management, branding, printing, and A/V & furniture solutions.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website expobuilddubai.com, submit an inquiry, or engage with our services.

02

Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Full name and company/organization name
• Email address and phone number
• Project details, event type, and budget range submitted via contact or inquiry forms
• Billing and invoicing information for contracted services
• Any correspondence or messages you send us

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referral source
• Cookies and usage data (see Section 5)

03

How We Use Your Information

Expobuild uses the information collected for the following purposes:

• To respond to your inquiries and provide quotes or proposals for our services
• To plan, coordinate, and deliver exhibition booth construction, pavilion design, event management, branding, printing, and related services
• To process payments and manage billing for contracted projects
• To send service-related communications such as project updates, confirmations, and follow-ups
• To send promotional emails or marketing materials about our services — only with your consent
• To improve the performance, content, and usability of our website
• To comply with applicable laws and regulations in the UAE
• To detect and prevent fraudulent or unauthorized activity

04

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Partners: Vendors and subcontractors involved in delivering your project (e.g., printing partners, A/V suppliers, logistics) who are bound by confidentiality obligations
• Technology Providers: Hosting, CRM, email, or analytics tools that process data on our behalf under data processing agreements
• Legal Compliance: When required by UAE law, regulation, or government authority, or to protect our legal rights and those of our clients
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction

Any third party we share data with is required to handle it securely and only for the purpose for which it was shared.

05

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our content.

Types of cookies we use:

• Essential Cookies: Required for the website to function correctly (e.g., session management, form submissions)
• Analytics Cookies: Help us understand page traffic, visitor behavior, and site performance (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (only if applicable)

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described above.

06

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable UAE laws and regulations.

• Inquiry and contact data is retained for up to 2 years from the date of last contact
• Client project data is retained for up to 5 years for contractual and legal compliance purposes
• Billing and financial records are retained in accordance with UAE commercial law requirements
• Website analytics data is retained for a maximum of 26 months

After the applicable retention period, your data is securely deleted or anonymized.

07

Your Rights

Depending on applicable data protection laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that inaccurate or outdated information be corrected
• Deletion: Request that we delete your personal data, subject to legal obligations
• Restriction: Request that we limit how we process your information in certain circumstances
• Objection: Object to the processing of your data for marketing or other purposes
• Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days.

08

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Our website uses HTTPS/SSL encryption for all data transmission
• Access to personal data is restricted to authorized staff only
• We regularly review and update our security practices

09

Third-Party Links

Our website may contain links to third-party websites, including our clients' platforms, social media channels (Instagram, YouTube, Facebook, X/Twitter), and event partners.

Expobuild is not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party site you visit through links on our platform.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after any updates constitutes your acceptance of the revised policy.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: